Premium support
Priority, personalized support, including remote access and hands-on work directly in your admin.
Video calls
Video calls, including browser screen sharing and remote access to your website.
Advanced personalized help
As part of premium support, our experts will guide you individually, or solve the problem for you directly. Premium support covers the following, on top of standard support:
In-depth diagnostics
In-depth, expert diagnostics on your website
Remote login and interventions
Remote login and hands-on work on your website
Advice and consultations
Individual expert advice and consultations
Third-party integrations
Hands-on help and advice with third-party integrations
Management and updates
Hands-on help with updating and managing your content
Manual website upgrades
Website upgrades for sites with custom modifications